Here’s how the Case Trade Up program works:
- Purchase the Case Trade Up on our website, indicating the size being sent in and the size needed for your new case
- You can purchase multiple Case Trade Ups on one order by changing the quantity in your shopping cart
- Normal shipping fees apply
- Both Standard and Expedited Handling options are are available for US customers
- You will receive a return label by email to print out
- A single pre-paid return label will be emailed for the entire Case Trade Up order
- Labels are sent by email
- Please allow 24-48 hours after the order is placed to receive the label
- Package the trade-up case securely and use the printed label to send back to abbyrose
- We recommend a bubble mailer
- You can track your return shipment via USPS
- Once we receive the trade-up case, we will make the new case in the same design
- Any other items on the order will ship together with the new case
- You will receive a shipping notification once the new case has been sent
Please note: The Trade Up program is available for US customers only.
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